If you require mental health crisis support, please contact your local mental health services, your GP, or telephone 111 or the emergency services.

Empathy, active listening, and validation

In this part you will learn:

  • What empathy is and how it can help you connect with other people.
  • What active listening is and how it is more than simply hearing or listening.
  • About the term validation and looked at examples.

Think about:

  1. What do you hope to get out of this topic?
  2. What do you already know about how empathy, active listening or validation can help us when dealing with other people?