Accessibility

Accessibility statement for Recovery College Online.

This accessibility statement applies to recoverycollegeonline.co.uk.

This website is run by Tees Esk and Wear Valleys NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Zoom in up to 300% without the text spilling off the screen
• Navigate most of the website using just a keyboard
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• Email: [email protected]

We’ll consider your request and get back to you in 14 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: RCO Team at [email protected]t.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Recovery College Online is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix ‘Trauma Informed Guidance Booklet June 2018’.

Live Videos

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We are continuously working to address the accessibility of our website.

We are continuously ensuring that alternative text is applied to every new and existing image on our website. Reviews are taken place on a regular basis to ensure this happens.

We are systematically working through the website and the e-learning courses we provide to amend and update our platform, to ensure it meets accessibility regulations.

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By the end of 2024, we plan to adapt these with accessible HTML pages.

Accessibility Roadmap:

Preparation of this accessibility statement

This statement was prepared on 13th October 2020. It was last reviewed on 17th January 2024.

An audit, including testing, will be carried annually. Our last audit was carried out on 15th January 2024. This is next due in January 2025.

Testing will include:

• Our main website platform, available at www.recoverycollegeonline.co.uk.

If you require the full accessibility test report, please email [email protected]