Prioritising support

Making sure people get the support they need

Though everyone within an organisation or community may be affected by an incident there are some groups of people who are at higher risk because of additional vulnerabilities increasing their risk of having longer term difficulties. 

For example these may include the following:

• First responders dealing with fallout of the incident.
• Other personnel dealing with the aftermath of the incident.
• Witnesses or bystanders.
• People with a history of mental health difficulties.
• People with a history of personal trauma.
• People with limited social support.
• People with learning disabilities or cognitive impairments.
• Pregnant mothers.
• People who could identify closely with the person or situation.

Organisations and communities need to be aware of these additional risk factors when planning and prioritising support. It is vital that mental health needs are incorporated within emergency plans as this type of preparedness alongside initial psychosocial response training can improve the resilience of the individuals affected. Applying psychosocial responses also means that those in need of additional support are more readily identified and able to access services.

For further information about psychological first aid please see ‘Initial Psychosocial Responses’ and resources within the Pre-incident Preparedness course.