Staff Webinars

The North East and Cumbria has been given some funding by the local Health Education England team to provide some online training for healthcare staff during Covid-19 both to support their service delivery and also support their wellbeing. This will consist of a series of experiential learning webinars that will be recorded for use as an ongoing online resource.

Because the pandemic has a multifaceted impact on people and communities, the webinars will cover a range of topics that are informed by the evidence about managing and healing from adversity. They will cover aspects of relational support, leadership, service design, specific interventions and tools, safety (both physical and social), unintended consequences and issues of empowerment and social cohesion (see Kennedy, 2019 model).

They are free to access and are being delivered on Zoom. Links to each session are below. Recordings of the sessions will also be available on this page. If you need any more information, please contact

What’s on?

Webinar dates, times and Zoom links

Missed the live webinars? Catch up below:


Accompanying Documents:

“Emotional impact of the pandemic on families and Reaching out to families during the pandemic” by Dr Kirsty Charlton.

Wednesday 20th January 2021, 14.00 – 15.00

Download Emotional Impact of the Pandemic on Families information slides

“Surfing the wave: Care home staff experiences of Covid-19” by Dr. Joanna Marshall, Clinical Psychologist, Durham and Darlington Care Home Liaison, Dr. Clare Winter, Counselling Psychologist, Durham and Darlington Care Home Wellbeing Service, and Dr. Marina Palomo, Clinical Psychologist, Care Home Liaison Service (SAMH).

Friday 22nd January 2021, 11:00

Download Surfing the wave: Care home staff experiences of Covid-19

Compassionate Mind Training

Thursday 21st January 2021, 16:00-17:00 (session 1)

Download Bringing Compassion to our experiences of working in healthcare, session 1

Thursday 28th January 2021, 16:00-17:00 (session 2)

Download Brining Compassion to our experiences of working in healthcare, session 2

Thursday 4th February 2021, 16:00-17:00 (session 3)

Download Bringing Compassion to our experiences of working in healthcare, session 3

“An Overview of Trauma Informed Approaches to Wellbeing” by Angela Kennedy

Wednesday 10th February

Download An Overview of Trauma Informed Approaches...

“Making meaning out of the pandemic” (series) by Paul Walker.

Tuesday 23rd February 2021, 14:00 – 14:15 (first session)

Download Spirituality Talk - Humans leaflet

Download Spirituality Talk - Temples leaflet

Download Spirituality Talk - The Universe leaflet

Download Spirituality - Human Ingenuity leaflet

Download Spirituality - Temples leaflet

“Trauma Informed Care (A CAMHS Perspective) Working with young people during COVID 19”

Friday 26 February

Download Trauma Informed Care a CAMHS Perspective

“Vicarious Traumatisation, Helping the Helpers” by Emma Robinson

Friday 26th March 2021

Download Vicarious Traumatisation presentation

Further information:

Title: Surfing the wave: Care home staff experiences of Covid-19.

This session is for all care home staff.


  • To reflect on the lived experience of Covid-19 within a care home setting at different stages of the pandemic
  • To consider research from the Trauma Response Group at University College London (UCL) about what helps care home staff cope
  • To recognise the importance of meeting care home staff needs
  • To consult with participants on the support needed going forward

Title: Social Isolation session (Kate Chartres)

The impact of social isolation


  • To learn how social isolation can impact on all aspects of functioning
  • To understand more about emotional resilience and wellbeing
  • To understand lived experience of loneliness and isolation
  • The difference to loneliness and being alone
  • Socioeconomic and cultural forces
  • Breaking through isolation and what you can do?
  • The community and how it can help
  • Local services and contacts for the North East

Key messages:

  • Social isolation is a growing epidemic, exacerbated by the pandemic (Schmidt, 2002, Walker, 2020)
  • For many, loneliness is a stigmatising experience, people are often blamed for their isolation, as its viewed as a choice they are making/ people assume it’s as easy as putting yourself out there, losses can be exacerbated by messages that suggest ‘be more approachable’, get out and meet people. Schultz and Laverty, 2020)
  • Psychologists have talked for a significant amount of time the crisis facing men in terms of friendships, young white educated men have lost more friends than other groups.
  • How to build wellbeing and resilience? (Connecting with people, 4 mental health, 2020).
  • Social media can be both helpful and serve to further isolate people of all ages, but in particular emerging adults, the nature of the relationship with text based social media and image based social media can impact loneliness differently, with image based media serving to mirror intimacy of face to face interactions (Shultz and Laverty, 2020).


  1. Schultz, L., & Laverty, A. (2020). The loss of loneliness in emerging adults. In D. Harris (Ed.), Non-death loss and grief: Context and clinical implications (pp. 157-169). Routledge.
  2. Walker, Val., (2020). 400 Friends and no one to call, breaking though isolation & building community. Central Recovery Press
  3. Schmidt, Samantha (2020). No game days. No bars. The pandemic is forcing some men to realize they need deeper friendships. The Washington Post, 30th November 2020.

Title: Families series (Kirsty Charlton et al)

Part 1: Emotional impact of the pandemic on families


  • To give a context of the emotional impact the pandemic might have had on families
  • Identify the pile up of stresses that may be traumatising to families
  • Offer participants a reflective space to identify how they might support and be supported by other family members

Part 2: Reaching out to families during the pandemic


  • To share a concept from Fraenkel and Cho (2020) to support families resilience
  • To offer ideas of how families can continue to navigate through the pandemic and possible ongoing impact of it
  • Offer participants a reflective space to identify how they might support and be supported by other family members

Title: ‘A psychological understanding of staff experiences and resilience building’ (Alison Oldham session)


To help staff understand their experiences during the pandemic and in working with patients with Covid-19 from a psychological perspective. To think about resilience, what is it, how we build resilience and how we can look after ourselves.