New online account ‘confirmation email’ issue

When you create a free online account with us, we will authorise it during our working hours and you should receive a confirmation email. However, we are currently experiencing an issue where confirmation emails aren’t being sent. If you don’t receive yours, please just head to the e-learning site – – and log in with your username and password, and you should be able to gain access.

If you still can’t get into the e-learning site, please send us a message via the Contact Us form, or email us at

Thanks for your understanding,

Recovery College Online Team.